Frequently Asked Questions – Remodeling

Q: What are the questions I should ask a potential remodel contractor?

Answer: The two big factors of any remodel project are time and cost. First of all, the time element can be determined by asking the following questions:

  • When can you start the project?
  • When will you be able to finish it?
  • What accommodations must I make in the duration of the project?

With this information you should be able to determine the duration of the project.

Second of all, you should receive a cost estimate from your contractor. If not aware already, be sure to ask about any promotions or discounts they may be offering at the time that would fit the scope of your project. You can also inquire about the ability to purchase your own materials and financing options if needed.

Most importantly, you need to feel comfortable with your new remodeling contractor. After all, they will be in your home for many hours to come during the project. Ask them for references and then contact a few of the references to get their feedback. You may also research the company to ensure their credibility via BBB and other social media.

The following are some qualification questions you might ask your remodel contractor:

  • How long have you been in business?
  • Do you use employees or contractors for the work?
  • Do you carry liability and worker’s compensation insurance?
  • Will there be a project manager to manage my remodel?

Any remodeling job is a major interruption to your life as well as a significant investment in the value of your home. By asking these questions you will be able to determine if you have a compatible contractor. If these questions make them uncomfortable, then maybe you should move on to another contractor.

Q: Does every remodeling job need a government permit?

Answer: Counties and municipalities in the Tampa Bay area have established well defined building codes for their jurisdictions. Unfortunately, these codes vary based on jurisdictions. It is always best to check with your local government department to determine if your project needs a permit.

When you hire a reputable remodeling contractor, they will research and provide you with any needed permits. You should never be asked to pull your own permit when you hire a contractor to perform the work.

Q: What are the elements that affect the cost of my remodel project?

Answer: The size and scope of your project along with the age and condition of the infrastructure all have impacts on the final project cost. Remodels of older homes are typically more expensive than new home projects. Plaster is more labor intensive than drywall for example. The origin of materials also has a major price impact. Granite counters, real wood cabinets, imported wall and floor tile are high end options that can add significant amount to the cost of the project. If cost is a driving factor, you might consider less expensive material options. Remember that a remodel project will add value to your home, so choose wisely.

Q: How long will my project take to complete?

Answer: Much depends on the size and scope of your project. Many times, you may find hidden surprises during demolition. These can add time and cost to the project. It is best to be prepared to deal with such surprises and your contractor should give you the options for moving forward.

Q: Why do my three project estimates vary such a great deal in price?

Answer: First, ensure that each estimate is based on the same project scope and materials. Sometimes, estimates are vague in terms of what is included and what may be an additional cost. In these cases, it is a good idea to list your project details and provide them to potential contractors so that everyone gives you an estimate based on the same scope of work.

Secondly, while cost is a very important aspect of any remodeling project, it should not be your only consideration. You should also consider the reputation and references of each contractor. In the end, you want to deal with a company that has a solid, lengthy reputation. You don’t want to be left empty handed when a questionable contractor goes out of business halfway through the project. You also want to ensure that your contractor will be around for any warranty work after project completion.

Q: How can I properly vet a remodeling contractor?

Answer: First rule – check their reputation in the community. Read their reviews. Check their rating with the local Better Business Bureau. (Midway Services is proud of its A+ BBB rating!) Contact the office of Consumer Affairs for any performance issues. Verify their liability and worker’s compensation insurance with their carrier. Verify the contractor license with the State of Florida (Midway’s licenses – CFCA 25591 | EC13003598 | CMC1249534 | CGC1508455)

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July 19th, 2017

"Midway services is great. I called in a panic because I thought I killed my garbage disposal. I called in the morning and by the afternoon we had Felix come out. He fixed our garbage disposal and leaky pipe. He was very knowledgeable, experienced, and friendly. He took great care not to make a mess. He wore boot covers as to not track in dirt. He made what I thought was going to be an awful experience a pleasant one. Not the cheapest but worth every penny! Thank you Suzanne (dispatch) Felix and Midway Services!"    

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- Wendy H.

July 20th, 2017

We needed our a/c serviced at 4am and Midway had someone out within the hour. He was friendly, informative, and thorough. Luckily it was a minor thing and we were very pleased with three service AND the cost..... so much so that we have contracted with Midway to service or a/c twice a year and our hot water heater once a year at a cost that is only a few dollars more annually than my Amazon prime account. So worth it!  

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- Lynda M.

January 14, 2017

"I have requested Shane as my tech and Midway has gone out of there way to make him available. Jeff has also been involved in resolving my A/C issues. Midway's techs, operators and senior officers have gone above the normal customer service regarding my A/C units. I own a large laundromat and have two large units that require scheduled maintenance and work. I am please with Midways service."

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- Central Laundry, St. Petersburg

November 16, 2016

"Very professional, knowledgeable and helpful!"

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- Bill S., Tampa

January 18, 2017

"Good day Midway Services I would like to tell you how very happy I am for your great service. Jeremy he is the best. He is very understanding and you can make a sure that he knows just what to do and how to do the job the right way and it is well done. And the clean up I was so happy to see how they cleaned up when the job was completed . I will be calling you for my next job very shortly. Thank You Midway Services."

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- Patricia E., Tampa

Had several bids to replace our entire HVAC system that crashed. Midway Services gave a great price and advice on the system we needed. Installed in 1-day and with extreme professionalism. We could not have been more satisfied. Their Techs were amazing and even cleaned the house before leaving. I was surprised that they did not even break for lunch so we got them pizza which they grabbed from time to time as they kept working. What a crew! Highly reccomend Midway and, in fact, we will be using them for the remodel of our bathroom and enlargement of our bedroom.

- Larry D, Pinellas Park

I have been using Midway Services for about 6 or 7 years. They have always been professional, responsive and good communicators. They respond quickly to needs of their customers every time. I have recommended them to several people. I give them an A+++

- Janet K, Clearwater

Midway Services is my call to outstanding work and professionalism by a staff highly trained to repair, remodel, replace and improve home ownership. After 26 years of owning and diligently caring for our home, it just began needing more assistance. A new hot water heater, toilets, tired bathrooms, hard water deposits, outlets that shut off, and the list went on. In the past seven months I have had the experience to work with Midway employees who have entered our home as professional members of a company they take pride in working for. Their work is outstanding. I can hardly wait for them to begin my kitchen remodel! I am proud to say Midway Services is a company I would highly recommend. Their customer satisfaction and work ethic is present every time a service person steps up to the door with Midway Services on that shirt.

- Barbara K., Seminole

Response was fast (~30min - 1hr) and honest technician.We'll definately be using them for any of our other service in the future.

- Jason R.

We had an emergency with our AC unit one evening and Midway Services sent out HVAC service Dom L. He was fantastic! He temporarily fixed the problem so our AC worked that night until the part came in a few days later. Dom sat with us and gave us all of our options with prices. He made us feel very comfortable in choosing the best option for us (even since our unit was a quite few years old.) He was very upfront and honest on our options and let us choose the best route for us. We appreciated his honesty. We had some water leaking a few days later and we requested Dom back and he fixed the leak and replaced all the new parts that came in. He worked very hard and cleaned over and beyond (it was more cleaning that he thought.) He even took our wet rugs (we had in our garage) out to dry! He went over and beyond. He was very knowledgeable, hard working, kind and explained everything to us thoroughly. We would highly recommend Midway Services to everyone. They are very reliable, hard working, honest and Dom was exceptional!

- Allen B.
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