Questions to Ask Your Plumbing Repair Company

Posted on: March 6, 2014

As a homeowner, you want to know who is working in your home, and hiring a trusted plumbing services company in St. Petersburg is very important.  An untrustworthy plumber can cause a myriad of unnecessary and annoying problems that you will have to deal with.  To make sure your plumbing problem is fixed correctly and in a timely and affordable manner, it is important to research a company before hiring them to work in your home.

Questions to Ask Plumbing Company:

Does the company hold a plumbing license?

The minimum requirement to run a plumbing establishment is a state license, and proof of this license should be easily accessed. Unlicensed plumbers are unaccountable and may stop showing up if something goes wrong.

What is their experience?

An experienced company will have no issues providing references, licenses, and other credentials. Don’t hesitate to ask about education requirements that technicians had to fulfill in order to earn their job title. Most experienced licensed technicians will participate in associations and councils in the industry. Being members of the NSC, FAA, and NAA are some names to recognize.

Do they have a physical address and a website?

A physical address is important because it shows stability, and a working website adds another level of legitimacy to the company.

What is the root of the issue?

A St. Petersburg plumbing company should give the homeowner an overview of the problem(s) and how they plan to resolve them before starting on the repairs. A professional can determine the root cause of a:

  • Faucet Leak
  • Backed Up Toilet or Sink
  • Water Leak
  • Bad Odor or Discolored Water
  • Any other problems

Is a list of full prices given before beginning work?

Some companies offer fixed pricing, while others charge by the hour, which can lead to open ended and vague quotes. If something does not go according to plan, they may hike up the price, and you will not be able to do anything about it.

Are technicians available on nights and weekends?

If you have a plumbing emergency, you want to be sure that a competent technician will be available to help, no matter the time or day.

Here at Midway Services we can proudly answer “yes” to all of these questions. As a corporation that has been in business since 1957, we have dedicated ourselves to ensuring complete and total customer satisfaction. We only hire certified and trained technicians, and are all fully licensed. As we understand your time and money are valuable, we offer flat rate prices and are available to help you 24/7. Our technicians will always be on time, and will never charge travel fees. For a trustworthy St. Petersburg plumbing services company, call us today at 727-565-4715.

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